Database Administrator

Database Administrator

Database Administrator

Continuing Contract

Crofton House is seeking a Database Administrator to join the School at this exciting time in the School’s history. Under the leadership of Ena Harrop, Head of School, we are developing a new strategic plan to ensure the School is prepared to thrive in a complex world and seize new opportunities.

The Database Administrator is a key role in Crofton’s Information Technology department, responsible for the management, monitoring and maintaining of the school’s various database systems. Reporting to the Director, IT & Operations.

This is a full time on-campus position, based out of our campus located in Kerrisdale.

Key Accountabilities/Responsibilities:

Management of data in all databases used by the School. Currently the School utilizes:MySchool (Student Information System – SIS)
Raiser’s Edge NXT (Advancement Department)
Blackbaud (Admissions Department)
Sage/Accpac (Accounting Department)
Development of user accounts and support documentation
Building best practice procedures around the integrated use of data management and reporting tools
Ensuring quality control of SIS data by establishing and managing processes, systems and communications that result in confidentiality, data integrity and accuracy
Managing the integration and ongoing imports and exports of data between School databases
Working with, and bridging gaps between, various database software
Managing vendor relationship with database providers
Developing and generating queries, exports, reports and forms as needed for CHS and the CHS community
Oversight of annual data processes, including:Importing and organization of data for a new enrolment year
End-of-year student data roll over
Pulling and analyzing data metrics and strategic recommendations
Assisting in scheduled inspections and/or accreditation processes
Staying current on database technologies and, as required, making recommendations necessary to remain up-to-date
Other general duties, as required

Responsibilities Specific to MySchool (Student Information System SIS)

Managing and overseeing all student records in keeping with accordance of the Ministry of Education and Child Care policies, guidelines and practices
Communicating with the Ministry of Education and Child Care as scheduled by generating and filing ministry reports (e.g., 1601, 1602, 1701, TRAX reports, ES audit material, etc.).
Supporting Junior and Senior Schools with formatting of student progress reports, timetabling, and course updates
Supporting Post-Secondary Counsellors with formatting and development of transcripts as required by the Ministry of Education and Child Care
Work with SIS database provider (MySchool) to anticipate issues and assist in problem resolution
Provide training and ongoing support for teachers in their use of the SIS
Communicating with community regarding SIS issues


Proficiency in SQL and Crystal Reports, or other database reporting tools
Excellent communication, interpersonal and customer service skills
Exceptional technical support skills with the ability to assist all levels of end-users
Knowledge of CHS operating systems and related software
Knowledge of CHS computer hardware including servers, workstations and networking equipment
Ability to adapt well to change and multi-task
Flexibility to be available for emergencies after hours, if required
Ability to manage multiple technical projects

Minimum Qualifications:

Post secondary education in Computer Science, Management Information Systems (MIS) or related field
Minimum 3 years experience working with database technologies
Experience using Crystal Reports, SQL, Visual Basic
Intermediate level Microsoft Office suite of products (Excel, Word, Outlook, PowerPoint) and Adobe Acrobat
Ability to write concise and accurate technical instructional documentation and training others on a digital system
Excellent verbal, written and communication skills with demonstrated ability to exercise tact, good judgment, and diplomacy
Strong interpersonal skills to work effectively either work independently or as part of a team
Ability to perform tasks with a high degree of accuracy and attention to detail
Effective deadline management and project management skills
Exceptional customer service acumen
Demonstrated ability to be innovative, flexible, creative and reflective especially when facing challenges
Understanding of independent school culture is an asset

Employment and Application Details:

Please note that applicants must be able to legally work in Canada and will be subject to a criminal record check through the Ministry of Public Safety.

Employees of Crofton House School receive competitive compensation, including participation in Crofton House Pension Plan (RRSP), and generous support for professional, educational and leadership development.

Apply online at We will review applications as soon as they are received. Qualified applicants are encouraged to apply as soon as possible. Posting is ongoing until filled.Please submit a cover letter and resume with your application.

We thank all candidates in advance. We will, however, contact only those selected for an interview. No phone calls, please.

About Crofton House School

Crofton House School is a university preparatory day school for girls from junior kindergarten to grade 12. Set on a beautiful ten-acre campus in Vancouver, we offer an inclusive, supportive community of dedicated teachers, involved parents, and enthusiastic students. Collaborative, student-centered, inquiry-based education and world-class facilities create a unique learning environment where each girl can reach her full potential. 

To apply for this job please visit

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