Manager, Donor Engagement

Manager, Donor Engagement

  • Support Staff
  • Vancouver

Manager, Donor Engagement

Permanent Full-time

Mulgrave School – The International School of Vancouver – is a gender inclusive, secular IB World School. As an independent day school with a reputation for academic excellence and for providing a broad, holistic education, we offer the International Baccalaureate curriculum to students from Pre-Kindergarten to Grade 12 in a spectacular West Vancouver setting.

The Mulgrave family is made up of dedicated and passionate students, teachers, alumni, parents and grandparents, school leaders, and others with a commitment to Mulgrave’s values and mission. As the School looks to its future, it has created a new Manager, Donor Engagement role to meet the need of a busy and compelling fundraising program.

The Manager will develop and implement customized strategies and plans to identify, qualify, cultivate, solicit, and steward a portfolio of major gift donors and prospects. This is an exciting opportunity for an experienced fundraiser to:

Join a dedicated and committed staff team;
Work with dynamic and passionate parents and donors;
Lay the groundwork for Mulgrave’s next major capital fundraising project;
Help support future generations of leaders.

The Manager will be a full time member of the donor engagement team, reporting to the Deputy Director of Donor Engagement, and responsible for their own dedicated portfolio of major gift prospects ($20,000 and up).


Our Mission:  Inspiring Excellence in Education and Life

Our Vision

By inspiring excellence – the continuous pursuit of personal best – in education and life, Mulgrave strives to equip lifelong learners to thrive in a culturally diverse and interdependent world and to embrace, with passion and confidence, their responsibility always to do their best to support others and to make a difference by serving their communities, both locally and in the world at large.

Our Values

At Mulgrave we believe:

Individual values are based on personal integrity and acting with respect towards others.
Our sense of community and friendship is founded on humility, empathy, commitment, and inclusion.
Lifelong learning is built upon curiosity, creativity, agility, and innovative thinking.
A global perspective, as well as environmental and social responsibility, are central to becoming true world citizens.
All members of our community strive for wellbeing and balance and understand that striving for one’s personal best should be enjoyable.

The IB Mission

As a top IB school, Mulgrave embraces the philosophy and mission of the International Baccalaureate Organisation:

The International Baccalaureate Organisation aims to develop inquiring, knowledgeable and caring young people, who help to create a better and more peaceful world through intercultural understanding and respect.

To this end, the IBO works with schools, governments, and international organisations to develop challenging programmes of international education and rigorous assessment.

These programmes encourage students across the world to become active, compassionate, and lifelong learners who understand that other people, with their differences, can also be right.

To learn more, see


Mulgrave’s founding families had a vision to build a place of learning that would provide students with the opportunity to pursue their personal best. These families set the example for today’s families, who continue to invest and support in strategic initiatives as the school evolves.

Mulgrave has held several successful capital campaigns in its history to significantly expand and improve our school.  Parents, board members, grandparents, alumni, and faculty and staff, have all contributed gifts to make Mulgrave the place it is today.

Specifically, in 2015, supporters contributed $30 million for our Senior School, and in 2018, we held a successful capital campaign and raised $12 million to fund the building of the West Wing. More recently, in the summer of 2019, we broke ground on our Athletics and Performing Arts Centre. While not a capital fundraising priority, many families chose to support this important initiative.

Donations support transformative education spaces for teachers and students, smaller class sizes, up-to-date technology, retention of talented teachers, curriculum enhancements, and strategic initiatives. They also help support our financial assistance programs, whether it be through needs-based scholarships or bursaries for current families experiencing challenging circumstances. By making a Mulgrave education affordable to a wider range of students, we ensure a more socially and economically diverse student body, which is an important part of our school’s values, inclusive culture, and ethos.

In the 2020-2021 school year, the Mulgrave community donated over $3.5 million from 363 donors.  Major gift donations – gifts over of over $20,000 – accounted for about 80% of this total, providing a strong basis for future major gifts activities.

A few years ago, Mulgrave created Momentum, our Annual Fund, which plays a vital role in enhancing the student experience through supporting the innovative educational resources and programs beyond what tuition and government grants can support.

Current fundraising priorities are Momentum, endowments and scholarships, and donor-driven initiatives. Individualized major gifts can be earmarked for specific projects, such as building projects or major renovations, that have a pressing need in our community. Scholarships, meanwhile, provide the opportunity to attract a student body that is socio-economically diverse, enabling our community to gain new perspectives and develop a creative, critical, and compassionate understanding of the world around them.

Looking ahead, the donor engagement team will be solidifying its core annual giving programs, further engaging major gift prospects, and laying the foundation for the next major capital initiative within a few years’ time.


The ideal new Manager will be:

Mission-aligned. A passion for education and belief in Mulgrave’s vision and values. Commitment and belief in our mission.
Intellectually and socially curious. Engages donors in a thoughtful, and insight-generating manner.
Adaptable and flexible. Changes speaking style and behavior depending on the audience and ability to listen and observe. Reads nonverbal cues, including body language, and adapts approach accordingly.
Knowledgeable and communicative. Ability to recognize, curate and communicate relevant information. Works to effectively understand relevant details related to donor motivations and interests. Translates complicated or complex issues in a directly and comprehensible fashion.
Confident and strategic. Have the confidence and skill to artfully ask prospective donors to make a contribution. Ask wisely for the best outcome.
Reflective and persistent. Achievement-oriented and confident. Can give and receive feedback. Accountable and goal-oriented.
Approachable. Build relationships and demonstrate a keen interest in engaging with donors. Socially confident and skilled.
Responsive and donor-driven. Hard working. Goes the extra mile.
Caring and positive. Happy member of the Mulgrave family.
Collaborative. A team player with an attitude of service beyond duty.


The Manager’s duties will include the following:

Qualify donors through individual meetings;
Create individual strategies for each qualified donor, based on best practices and research;
Execute the donor strategy, including but not limited to individual and family engagement activities, cultivation, and solicitation;
Work with leadership and program staff to secure project information for crafting proposals;
Develop meaningful stewardship strategies for previous donors, including their re-entry into the donor cycle;
Participate in all develop team activities, such as sharing knowledge and best practices, collaborating on donor approaches, etc.;
Produce all donor and prospect solicitation materials and correspondence as required by donor strategies;
Collaborate with the Deputy Director of Advancement on ongoing monitoring and reporting of targets and goals;
Ensure that appropriate donor recognition, acknowledgement and stewardship programs are in place; and,
Ensure moves management activity is entered accurately and promptly into Raiser’s Edge.

Annual Performance Evaluation Criteria

The Manager will have KPIs and activity metrics to track their success based on industry best practices, which will include:

Total funds raised.
Number of moves that lead to gifts.
Number of stewardship connections.
Number of solicitations made and confirmed.
Gifts originated and closed with a new donor.
The range for each criterion will be mutually agreed-upon in discussions with the Deputy Director and will ultimately be based on the experience of the Manager, as well as quality and quantity of the Manager’s prospect pool.


The new Manager will ideally possess the following experience and background:

Strong fundraising background including major gifts fundraising experience.
Proven ability to create effective donor strategies and solicitations.
Excellent interpersonal skills and a track record of building and maintaining authentic, mission-centered relationships with donors.
An understanding of prospective donor behaviour, the local philanthropy environment, and fundraising cycles.
Knowledge of the independent school sector is an advantage.
Exceptional verbal and written communication skills.
Solid computer literacy, record-keeping, and organizational skills.
Critical and analytical thinking skills.
An undergraduate degree, or an equivalent combination of education, training, and experience.


The Discovery Group has been engaged to lead Mulgrave’s recruitment of this crucial role.

To learn more or to apply, please contact Christoph Clodius, Vice President of The Discovery Group, at 604-836-1972, or [email protected] Candidate questions are welcome.

All submissions should be received by October 22, 2021.

Compensation for this position is $75,000 – $85,000, based on experience, plus an annual performance bonus program is currently being implemented after a year in the position and will be based on the KPIs noted above.

Mulgrave School, The International School of Vancouver, is proud to be an inclusive equal opportunity employer. We employ and welcome all applicants regardless of race, religion, colour, nationality, gender identity, sexual orientation, disability or other applicable legally protected characteristics. Mulgrave actively looks to increase its staff diversity in all appointments to enrich our teaching and learning environment.

We are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you require assistance or accommodations, please let Christoph know in confidence.

To apply for this job email your details to

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